Looking for a sociable and dependable individual interested in becoming a Part-Time Front Desk Associate at our hotel in Cincinnati, OH. Seeking a dedicated team member to provide excellent service to our hotel patrons. Responsibilities include greeting guests, managing reservations, issuing keys, and addressing inquiries to ensure a pleasant stay. The ideal candidate will possess outstanding communication skills, a strong work ethic, and a focus on guest satisfaction. Must be available on weekends. If you meet these qualifications, we welcome you to apply for this exciting opportunity! Responsibilities: • Connect with the housekeeping department to ensure guest accommodations are ready • Welcome, register, check in, check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Bookkeeping: keep accurate records of all hotel guest account information • Handle customer complaints as necessary • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Well-versed in taking telephone calls and handling stressful situations • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist is preferred • High school diploma, GED, or equivalent • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • Has previous experience or working knowledge of Microsoft Office and reservation management systems • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $14 - $15 hourly
• Connect with the housekeeping department to ensure guest accommodations are ready • Welcome, register, check in, check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Bookkeeping: keep accurate records of all hotel guest account information • Handle customer complaints as necessary • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
...Provides safety and security services which include the implementation and administration of programs that assist the campus community in maintaining order and/or improving the personal safety of the students, faculty, staff, guests, and property of the College....